MASTER SERVICE AGREEMENT (MSA)This Master Service Agreement ("MSA") sets forth the general terms and conditions that govern the provision of services by Fetched L.L.C-FZ, trading as "Influx" (hereinafter "Influx"), to its clients. This MSA is incorporated by reference into any Commercial Terms Agreement or Order Form executed between Influx and a Client. By executing a Commercial Terms Agreement or Order Form that references this MSA, Client agrees to be bound by all terms and conditions contained herein.Provider Details: Fetched L.L.C-FZ, trading as "Influx" Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, UAE1. ServicesInflux agrees to provide the services as specifically outlined in the Commercial Terms Agreement or any mutually agreed-upon Scope of Work or proposal. These services generally pertain to the Authority Flywheel methodology, including personal brand growth and company growth initiatives on platforms such as LinkedIn.2. Disclaimer of Further GuaranteesClient acknowledges that while Influx provides an Impression Guarantee as specified in the Commercial Terms Agreement, Influx cannot and does not guarantee specific outcomes such as lead generation, sales, revenue increases, or talent acquisition. The success of the services is dependent on various factors, including but not limited to Client cooperation, market conditions, and the quality of Client's offerings, all of which are beyond Influx's control.3. Client CooperationClient agrees to provide all necessary access, approvals, information, and materials required by Influx to perform the services in a timely manner. Influx shall not be responsible for any delays or failures in service delivery caused by Client's failure to provide such access, approvals, or materials within forty-eight (48) hours of request.4. ConfidentialityBoth Parties agree to maintain the confidentiality of all non-public information (including, but not limited to, business plans, financial information, customer lists, and proprietary methodologies) disclosed by one Party to the other during the term of this Agreement. This obligation of confidentiality shall survive the termination of this Agreement.5. Intellectual PropertyClient shall own all intellectual property rights in the final deliverables specifically created for Client under this Agreement. Influx retains all intellectual property rights in its underlying methodologies, tools, templates, processes, and any pre-existing materials used in the provision of services.6. Limitation of LiabilityTo the maximum extent permitted by law, Influx's total aggregate liability to Client under or in connection with this Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total fees paid by Client to Influx during the twelve (12) months immediately preceding the event giving rise to the claim.7. Non-Refundable Fees & Early TerminationAll fees paid to Influx are non-refundable. In the event Client terminates the services prior to the end of the Initial Term as specified in the Commercial Terms Agreement, Client shall remain liable for and shall immediately pay the full
remaining balance of the Initial Term.8. Governing Law and JurisdictionThis MSA and any Commercial Terms Agreement or Order Form incorporating it shall be governed by and construed in accordance with the federal laws of the United Arab Emirates as applied in the Emirate of Dubai. The Parties irrevocably agree that the Courts of the Dubai International Financial Centre (DIFC) shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement.9. Data ProtectionBoth Parties shall comply with all applicable data protection laws and regulations. Influx shall process any personal data provided by the Client only for the purpose of providing the services and in accordance with the Client's lawful instructions.10. Force MajeureNeither Party shall be liable for any failure or delay in performing its obligations under this Agreement if such failure or delay is due to any cause beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, or government restrictions (a "Force Majeure Event"). The affected Party shall notify the other Party as soon as practicable and shall use reasonable efforts to mitigate the effects of the Force Majeure Event.11. MiscellaneousAmendments: Any amendments to this MSA must be in writing and signed by both Parties.
Severability: If any provision of this MSA is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.Assignment: Neither Party may assign its rights or obligations under this MSA without the prior written consent of the other Party.
Notices: All notices required or permitted under this MSA shall be in writing and delivered to the respective addresses of the Parties as set forth in the Commercial Terms Agreement or as otherwise notified in writing.